TERMS AND CONDITIONS OF SERVICE
Welcome to Ali's Kitchen website and our applications (each our "Service"). This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of our meals (the "Meals") listed on our site to you. Please read these terms and conditions carefully before ordering any Meals from our site. By accessing our site and placing an order you agreed to be bound by these terms and conditions and our terms of use policy.
If you have any questions relating to these terms and conditions please contact info@aliskitchenworld.co.uk before you place an order. If you do not accept these terms and conditions in full please do not use our Service.
1. INFORMATION ABOUT US
Ali's Kitchen is a Restaurant ("we" or "us"), incorporated and operating at 537 Rainham Road South Dagenham, Essex, RM10 7XJ, United Kingdom.
2. PURPOSE
The purpose of our Service is to provide a simple and convenient service to you, linking you to our menu and allowing you to order Meals from us.
3. SERVICE AVAILABILITY
We offer an ordering service on our website. Operating hours is posted on our website and will vary depending on conditions availability. Please click on the relevant link to view the menu on our Service, and then click on meals on menu which will provide you with the option to submit your order.,
4. ORDERS
When you place an order through our Service, an email thanking you for your order and confirming your order has been received and accepted. (the "Confirmation Email") will be sent to you by us. The contract for the supply of any Meal you order through us will be between you and us and will only be formed when you have been sent the Confirmation Email by us. Please ensure that you have given us a correct email address as this is how we will communicate with you about your Order. Please also ensure that you provide an accurate address and telephone number. Estimated time for deliveries is 60 minutes, which might me effected due to weather and traffic conditions. If you do not respond to telephonic correspondence within 10 minutes of your requested collection/delivery time, we reserve the right to charge you for the Meal. We seek to provide a quality service and will be the first contact in event in there is a problem with your Meal either in regards to food quality and/or temperature. Please let us know if you have any comments relating to our services in respect of the Meals by emailing or calling us.
5. MEALS
All Meals are subject to availability. We may offer an alternative for any Meal it cannot provide you with. We may use nuts in the preparation of certain Meals. Please call us prior to ordering if you have an allergy. We cannot guarantee that any of the Meals sold by us are free of allergens.
6. SALE OF ALCOHOL
Persons placing an order for alcohol from us must be aged 18 or over. Alcoholic beverages can only be sold to persons aged 18 or over. We operate the Challenge 25 age verification policy whereby customers who are lucky enough not to look 25 or over, will be asked to provide proof of age to show that they are aged 18 or over. By placing an order that includes alcohol, you confirm that you are at least 18 years old. We reserve the right to refuse to sell any alcohol to any person who does not appear, or cannot prove they are, aged 18 or over. We also reserve the right to refuse to sell any alcohol to any person who is, or appears to be, under the influence of either alcohol or drugs.
7. RESERVATIONS
When you made a reservation through our Service, until you receive an email or phone call to you and confirming your reservation has been received and accepted. (the "Confirmation Email") will be sent to you by us. The contract for the reservation you make through the site will be between you and us and will only be formed when you have been sent the Confirmation Email by us. Please ensure that you have given us a correct email address as this is how we will communicate with you about your Reservation. Please also ensure that you provide an accurate telephone number. If you do not respond to telephonic correspondence, we reserve the right to cancel your reservation. We seek to provide a quality service and will be the first contact in event in there is a problem with your Reservation. Please let us know if you have any comments relating to our services in respect of the Meals by emailing or calling us.
8. AVAILABILITY
Our aim is to provide the best service possible. Unfortunately things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us from achieving our targets in this regard. We will do our best to ensure that your Meal is prepared by the time specified in the email and webpage. The timing of your order is determined by taking into account the number of orders and the circumstances being faced by us at that time.
9. CANCELLATION/REFUND
You have the right to cancel an order within a reasonable time and before the order being prepared. Customers can cancel an order by contacting us directly via telephone. You will not be charged for any orders cancelled in accordance with this clause. Any payment made prior to an order being cancelled by us will usually be reimbursed using the same method you used to pay for your order. Any order cancelled after it is being prepared will be charged to you.
10. PRICE AND PAYMENT
The price of any Meals will be listed on our Service. Prices include VAT. Prices are liable to change at any time, but changes will not affect orders in respect of which you have been presented with the Confirmation Email, save in the case of an obvious pricing mistake, whereby we will notify you as soon as we can about the pricing issue. We normally verify prices as part of the order process. Payment for all Meals can be made by credit or debit card through our Service or cash at the time of collection or delivery. Once your order has been confirmed your credit or debit card will have been authorised and the amount marked for payment. Payment is made directly to us.
11. OUR LIABILITY
To the extent permitted by law, We provide our Service and content on an "as-is" and "as available" basis and we make no representation or warranty of any kind, express or implied, regarding the content or availability of our Service, or that it will be timely or error-free or that defects will be corrected. Subject as provided below, we shall have any liability to you for any direct, indirect, special or consequential losses or damages arising in contract, tort (including negligence) or otherwise arising from your use of or your inability to use our Service. In the event that we are found to be liable to you our total aggregate liability is limited to the purchase price of the Meals you have paid for in your order. This does not include or limit in any way our liability for any matter for which it would be illegal for us or it to exclude, or attempt to exclude, our or its liability, including liability for death or personal injury caused by negligence or for fraud or fraudulent misrepresentation.
12. EVENTS OUTSIDE OUR CONTROL
No party shall be liable to the other for any delay or non-performance of its obligations under this Agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion. For the avoidance of doubt, nothing in clause 11 shall excuse the Customer from any payment obligations under this Agreement.
13. WAIVER
Neither you, nor us shall be responsible to the others for any delay or non-performance of its obligations under this agreement arising from any cause beyond its control including, without limitation, any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion.
14. SEVERABILITY
If any provision of this agreement is judged to be illegal or unenforceable, the continuation in full force and effect of the remainder of the provisions shall not be prejudiced.
15. ENTIRE AGREEMENT
These terms contain the whole agreement between the parties relating to its subject matter and supersede all prior agreements, arrangements and understandings between the parties relating to that subject matter.
16. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
17. LAW AND JURISDICTION
The English courts will have jurisdiction over any claim arising from, or related to, any use of our Services.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
OUR TERMS OF USE FOR WEBSITE AND APPLICATIONS
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website (our "Site") or any application we make available via an app store or otherwise (our "Service"), whether as a guest or a registered user. Please read these terms of use carefully before you start to use or Site or our Service. By accessing our Site or by using our Service, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, do not use access our Site or use our Service.
1. INFORMATION ABOUT US
Ali's Kitchen is a Restaurant ("we" or "us"), incorporated and operating at 537 Rainham Road South Dagenham, Essex, RM10 7XJ, United Kingdom.
2. ACCESSING OUR SERVICE OR OUR SERVICES
Access to our Site and to our Service is permitted on a temporary basis, and we reserve the right to withdraw or amend access to our Site or our Service without notice (see below). We will not be liable if, for any reason, our Site or our Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts our Site or our Service, or our entire Site or Service to users who have registered with us. You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact info@aliskitchenworld.co.uk straight away to let us know. We can deactivate your account at any time.
3. ACCEPTABLE USE
You may use our Service only for lawful purposes. You may not use our Site or our Service in any way that breaches any applicable local, national or international law or regulation. You also agree not to access without authority, interfere with, damage or disrupt any part of our Site or our Service or any network or equipment used in the provision of our Service.
4. SUSPENSION AND TERMINATION
Failure to comply with section 3 (Acceptable Use) in these Terms of Use constitutes a material breach of the Terms of Use, and may result in our taking all or any of the following actions:
immediate, temporary or permanent withdrawal of your right to use our Service;
immediate, temporary or permanent removal of any posting or material uploaded by you to our Service;
issuing of a warning to you;
legal action against you including proceedings for reimbursement of all costs on an (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
The responses described in this clause are not limited, and we may take any other action we reasonably deem appropriate.
5. INTELLECTUAL PROPERTY RIGHTS
We are the owner of or the licensee of all intellectual property rights in our Site and our Service, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any content on our site in any way except for your own personal, non-commercial use.
6. OUR SITE AND OUR SERVICE CHANGE REGULARLY
We aim to update our Site and our Service regularly, and may change the content at any time. If the need arises, we may suspend access to our Site and our Service, or close them indefinitely. Any of the material on our Site or our Service may be out of date at any given time, and we are under no obligation to update such material.
7. OUR LIABILITY
We have taken every care in the preparation of our Site and our Service. However, we will not be responsible for any errors or omissions in relation to such content or for any technical problems you may experience with our Site or our Service. If we are informed of any inaccuracies on our Site or in our Service we will attempt to correct this as soon as we reasonably can. To the extent permitted by law, we exclude all liability (whether arising in contract, in negligence or otherwise) for loss or damage which you or any third party may incur in connection with our Site, our Service, and any website linked to our Site and any materials posted on it. This does not affect our liability for death or personal injury arising from our negligence, or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law.
8. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE AND USE OF OUR SERVICE
We collect certain data about you as a result of you using our Service. This is described in more detail in our privacy policy.
9. LINKS FROM OUR SITE
Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. JURISDICTION AND APPLICABLE LAW
The English courts will have jurisdiction over any claim arising from, or related to, a visit to our Site or use of our Services. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
11. VARIATIONS
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
12. YOUR CONCERNS
If you have any concerns about material which appears on our Service, please contact info@aliskitchenworld.co.uk